Main Terms and Conditions of Sale

Placing an order does not form a legally binding contract. A contract is formed between you, the customer, and us, Shoe Stop when we accept and confirm your order.

If an item is not in stock or no longer available, Shoe Stop's only liability will be to refund any payment made.

Goods will only be despatched on receipt of full payment for the goods ordered which may include an amount for delivery.

Delivery will only be made to the cardholders registered address which may need to be verifed before despatch. We will not deliver to any other address.

Your purchase may be returned within 14 days for a refund of the product price. This will not include postage costs. Although we are willing to accept your returned items, you must return the product at your own cost. The product must be unworn with any labels or tags still attached and in the original box which should not be defaced or damaged in any way. Before returning any item you must contact Shoe Stop for return approval.

We recommend that you obtain proof of postage and insurance for your return as we are not liable for goods lost in transit.

We regret that we can not deal with general enquiries or complaints about products we have not supplied. You should contact your original supplier directly.

Any dispute between Shoe Stop and the customer will be dealt with under English law.

Disclaimer

Shoe Stop, its staff and associated companies accept no liability for loss or injury arising from use of information in these pages.
The information on this web site is subject to change at any time. We endeavour to keep the information up to date but cannot guarantee availability of any item listed on the site.
Due to technical reasons, pictures may not show accurate colour of products.